Contact Us Need to speak to us?Get in touch:Helpline Call 0800 345 7115 or email [email protected]. For more information about the helpline visit its page. Main Office To contact the Patients Association’s main office, please call 020 8423 9111. If your call goes to voicemail, someone will call you back. Press enquiriesIf you have a press enquiry, please get in touch via the details below. Please do not call the helpline number if you're a journalist with a query. Please use the email below to contact the Patients Association's press office.Email [email protected] Postal AddressThe Patients Association, PO Box 935, c/o Aspire Business Partners, 32 Byron Hill Road, Harrow, HA1 3YJ. Complaints procedures: The Patients Association strives to ensure that all its services are delivered to a consistently high standard. However, no matter how diligent and skilful our staff and volunteers are, there will inevitably be circumstances where patients or stakeholders expectations have not been met. Read our full complaints process and procedure here.Read our social media community guidelines here. Send an enquiry Your details First name (required) Please enter your first name Last name (required) Please enter your last name Email (required) Please enter your email address Please enter a valid email address (e.g. [email protected]) Your enquiry Your enquiry (required) Please enter your enquiry Additional information Telephone number Website Organisation name Job title Send Manage Cookie Preferences